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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Inks

July 11, 2024

5  out of  5 rating by Christy Inks
"Mayra was extremely helpful in handling the debacle created with our strange needs."
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Kelly D.

June 20, 2024

5  out of  5 rating by Kelly D.
"Nicole Z. was extremely helpful! She took the time to answer all of my questions and pointed out things I hadn't even thought of. She was quick to respond to my messages and overall was very kind. Great experience!"
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Richard Gabriel

June 19, 2024

5  out of  5 rating by Richard Gabriel
"Never thought I'd say this but State Farm is a God send! Mayra explained everything in full detail. Not to mention, I saved a lot of money! This is what I call " customer service" ! She has made my experience wonderful. If you are tired of the bull from companies like G***o, give Myra a call and tell her Rich sent ya!"
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Stephen Henry DMD777

June 18, 2024

5  out of  5 rating by Stephen Henry DMD777
"Ryan is top notch! Florida car insurance isn't cheap. But, Ryan gets you a fair, understandable quote."
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Karen Carlson

June 12, 2024

5  out of  5 rating by Karen Carlson
"Myra talked to me for 2 weeks regarding my car insurance and adding homeowners insurance…appreciated her time & effort… Thank you,"
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Teera Hall

May 15, 2024

1  out of  5 rating by Teera Hall
"Was dropped for having flat tires. Several months apart. Can you imagine? Biggest scam ever."
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Sherrye Hester

May 8, 2024

5  out of  5 rating by Sherrye Hester
"Courtney was so wonderful. She was so kind and very knowledgeable and professional. I recommend State Farm to everyone."
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Vince Smith

May 2, 2024

5  out of  5 rating by Vince Smith
"Fantastic people to work with! Just got off the phone with Courtney who was exceptionally helpful and friendly. Entire staff has been welcoming and easy to work with. Add in that they save me a LOT of money versus my previous carrier and it wouldn’t be smart to go anywhere else."
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Jay Govinda

May 2, 2024

5  out of  5 rating by Jay Govinda
"I used to have my insurance at a State Farm office in Gainesville. I moved all of my insurance to this location in Alachua partly because it is closer to my home, but even more importantly, because I get better service here, especially from Courtney. She was my representative in Gainesville, and when I found out she was moving to this office. I am either we switched over just to have her as my go-to insurance person."
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Douglass Medina

May 1, 2024

5  out of  5 rating by Douglass Medina
"Tre called me after my inquiry for better rates. He was able to save me a bunch of money. There was a single item that needed clarification and was handled quickly, Excellent help!!"
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Paola Pinkert

April 30, 2024

5  out of  5 rating by Paola Pinkert
"I changed to them about a year ago and have been super happy with the service and also the rates for my vehicles , later on Tre helped me find a great umbrella policy , is great to have a real office where you can talk face to face with your agents"
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Lillian Quon-Lehman

April 30, 2024

5  out of  5 rating by Lillian Quon-Lehman
"Tre Burr was most pleasant to work with—responding quickly & thoroughly & giving us the best premium for the coverages we wanted. Professional service with a reputable insurance company! So delighted to have found them!"
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Homero Baeza

April 23, 2024

5  out of  5 rating by Homero Baeza
"MacKenzie was great and without any doubt She is fantastic, very helpful and easy to talk to and make Understand everything about Your future insurance. Very happy I got the chance to deal with Her and the agency because now I am a very happy Costumer H. B."
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Elaine Mo

April 17, 2024

3  out of  5 rating by Elaine Mo
"Update 4/2024 I don’t understand why I can never speak directly with an agent when I call. Not even sure correct information was pulled since nothing was verified like my name, address… First I called a few months ago to ask if I am a covered driver (against collisions) while renting a vehicle that I’m paying for and was told no so I paid for to add insurance at rental company. I called today to see what modifications can be made to make sure I’m covered while driving a rental that I plan on paying for on vacation and was told yes covered without changes. So confusing because I’m not sure which is right! I don’t want to add to the cost of rental unnecessarily again. It was so easy to switch from Geico's high car insurance rates. THANK YOU!"
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Amanda Cooler

April 1, 2024

5  out of  5 rating by Amanda Cooler
"Mackenzie at the Alachua office is very professional and helpful. I would recommend her to all with insurance needs!"
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Eva Garcia

March 26, 2024

5  out of  5 rating by Eva Garcia
"Makenzie was awesome! I switched to State Farm and I'm saving $1,000 every six months! Awesome service, I absolutely adore Makenzie!"
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Cynthia Blum

March 16, 2024

5  out of  5 rating by Cynthia Blum
"I would to share with you that my experiences with Mackenzie at State Farm have always been top notch! She is professional and knowledgeable and I have complete confidence in her. She always helps me with information that I want so that I can make the best decisions for myself."
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Christina Mattern

March 8, 2024

5  out of  5 rating by Christina Mattern
"A couple of months ago I made the switch from another large insurer to State Farm- Working directly with Mackenzie in the local office from the start. She provided a quote, answered all of my questions confidently and quickly, and ultimately assisted with signing a policy for car insurance. Unfortunately, a few weeks later there was an unexpected (WEIRD) issue with my car that caused my coverage to drop and policy to cancel. Mackenzie went out of her way to assist me to make sure I didn’t experience any lapse in coverage AND optimized my discounts to help me save more money. You don’t have customer experience “experiences” like this often, I can’t recommend Mackenzie enough!!"
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Melissa Gillette

February 9, 2024

1  out of  5 rating by Melissa Gillette
"Constantly raising rates without giving a real answer as to why. Then try to trick you into adding other “services” to lower your rate. Scam artists!!!!"
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Gabriel Reyes-Rodriguez

January 25, 2024

1  out of  5 rating by Gabriel Reyes-Rodriguez
"Got a quote in November for a brand new vehicle. Three months later, the price has increased by $107. I have tried multiple times to get a hold of the branch manager Ryan Larman by putting it in appointment form only to be ignored. I’ve talked to McKenzie and Courtney in the office and both of them are very unprofessional only Shifting blame instead of taking accountability. if you were gonna provide the information, you should’ve provided the information when I was asking the questions. I canceled my policy immediately and will not be going back."
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Jennifer Brown

December 28, 2023

5  out of  5 rating by Jennifer Brown
"Madison is amazing! She saved me money on my homeowners and car insurance! I would highly recommend her!"
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Lucia Cortez

December 7, 2023

5  out of  5 rating by Lucia Cortez
"Ryan is amazing! He understands very well the goals of my business and provides me with the best resources to success with it, responding quickly and effectively!"
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Jane Chapman

December 1, 2023

5  out of  5 rating by Jane Chapman
"Maddy was just lovely and helped me switch back to State Farm quickly and easily. I will recommend both her and the agency to anyone who asks."
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finley welch

November 29, 2023

5  out of  5 rating by finley welch
"Maddie helped me save so much money while also getting me a life insurance policy! I highly recommend this office."
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Jeannette Banks

November 2, 2023

5  out of  5 rating by Jeannette Banks
"Mackenzie has an awesome personality and very well read on insurance. It was truly a pleasure doing business with her."