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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Homero Baeza

April 23, 2024

5  out of  5 rating by Homero Baeza
"MacKenzie was great and without any doubt She is fantastic, very helpful and easy to talk to and make Understand everything about Your future insurance. Very happy I got the chance to deal with Her and the agency because now I am a very happy Costumer H. B."
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Elaine Mo

April 17, 2024

3  out of  5 rating by Elaine Mo
"Update 4/2024 I don’t understand why I can never speak directly with an agent when I call. Not even sure correct information was pulled since nothing was verified like my name, address… First I called a few months ago to ask if I am a covered driver (against collisions) while renting a vehicle that I’m paying for and was told no so I paid for to add insurance at rental company. I called today to see what modifications can be made to make sure I’m covered while driving a rental that I plan on paying for on vacation and was told yes covered without changes. So confusing because I’m not sure which is right! I don’t want to add to the cost of rental unnecessarily again. It was so easy to switch from Geico's high car insurance rates. THANK YOU!"
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Amanda Cooler

April 1, 2024

5  out of  5 rating by Amanda Cooler
"Mackenzie at the Alachua office is very professional and helpful. I would recommend her to all with insurance needs!"
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Eva Garcia

March 26, 2024

5  out of  5 rating by Eva Garcia
"Makenzie was awesome! I switched to State Farm and I'm saving $1,000 every six months! Awesome service, I absolutely adore Makenzie!"
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Lori Queen

March 21, 2024

1  out of  5 rating by Lori Queen
"Huge mistake using this office . So many of the staff aren't able to do basic account tasks. I added a truck, it was never put on my insurance and when I went to pay, Makenzie took a payment she never applied . So it cost me 107$.for nothing, so I feel robbed by this office .And their still charging me for a truck ive never been given a insurance card for .total disgrace of a office , be careful here , most of them are out sick, on vacation or having a baby or better yet Ryan is out of the office .But yet they celebrate every little thing that goes on and no one takes care of the clients Horrible business RUN maybe be fine for a few months, but you'll see Worst state farm office"
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Cynthia Blum

March 16, 2024

5  out of  5 rating by Cynthia Blum
"I would to share with you that my experiences with Mackenzie at State Farm have always been top notch! She is professional and knowledgeable and I have complete confidence in her. She always helps me with information that I want so that I can make the best decisions for myself."
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Christina Mattern

March 8, 2024

5  out of  5 rating by Christina Mattern
"A couple of months ago I made the switch from another large insurer to State Farm- Working directly with Mackenzie in the local office from the start. She provided a quote, answered all of my questions confidently and quickly, and ultimately assisted with signing a policy for car insurance. Unfortunately, a few weeks later there was an unexpected (WEIRD) issue with my car that caused my coverage to drop and policy to cancel. Mackenzie went out of her way to assist me to make sure I didn’t experience any lapse in coverage AND optimized my discounts to help me save more money. You don’t have customer experience “experiences” like this often, I can’t recommend Mackenzie enough!!"
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Melissa Gillette

February 9, 2024

1  out of  5 rating by Melissa Gillette
"Constantly raising rates without giving a real answer as to why. Then try to trick you into adding other “services” to lower your rate. Scam artists!!!!"
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Gabriel Reyes-Rodriguez

January 25, 2024

1  out of  5 rating by Gabriel Reyes-Rodriguez
"Got a quote in November for a brand new vehicle. Three months later, the price has increased by $107. I have tried multiple times to get a hold of the branch manager Ryan Larman by putting it in appointment form only to be ignored. I’ve talked to McKenzie and Courtney in the office and both of them are very unprofessional only Shifting blame instead of taking accountability. if you were gonna provide the information, you should’ve provided the information when I was asking the questions. I canceled my policy immediately and will not be going back."
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Jennifer Brown

December 28, 2023

5  out of  5 rating by Jennifer Brown
"Madison is amazing! She saved me money on my homeowners and car insurance! I would highly recommend her!"
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Lucia Cortez

December 7, 2023

5  out of  5 rating by Lucia Cortez
"Ryan is amazing! He understands very well the goals of my business and provides me with the best resources to success with it, responding quickly and effectively!"
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Jane Chapman

December 1, 2023

5  out of  5 rating by Jane Chapman
"Maddy was just lovely and helped me switch back to State Farm quickly and easily. I will recommend both her and the agency to anyone who asks."
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finley welch

November 29, 2023

5  out of  5 rating by finley welch
"Maddie helped me save so much money while also getting me a life insurance policy! I highly recommend this office."
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Jeannette Banks

November 2, 2023

5  out of  5 rating by Jeannette Banks
"Mackenzie has an awesome personality and very well read on insurance. It was truly a pleasure doing business with her."
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Patsyann Smith

September 21, 2023

5  out of  5 rating by Patsyann Smith
"I really love the rates of state farm and Mackenzie made it a very easy process, I am very satisfied!"
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James Kelly

September 18, 2023

5  out of  5 rating by James Kelly
"Mckenzie is the goto girl. She got me the lowest price for car insurance by far.. All by a simple phone call.."
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Patti Callahan

September 14, 2023

5  out of  5 rating by Patti Callahan
"I was looking for a new auto policy and happily found Nicole - who is amazing! She is so very friendly and helpful. She quickly and efficiently got me an amazing quote on my auto insurance, saving me tons of money that I was paying to my previous provider. She got me signed up and switched to State Farm on the spot! She is also providing me other insurance options for consideration, after speaking further about my other needs. I highly recommend giving Nicole a call!"
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Jaian Dimatatac

September 12, 2023

5  out of  5 rating by Jaian Dimatatac
"I talked to Ms Maddie over the phone and she really did her job well. Getting a quote (thru website)was easy and convenient and the next day I spoke to her, she presented me some options where I can save more. In general, they are transparent and sounded respectful when answering customer’s inquiries. Keep up the good work!"
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A.J. Meyer

August 22, 2023

5  out of  5 rating by A.J. Meyer
"I’m new to the area and was looking for FL auto insurance. I spoke with Mackenzie on the phone and she was very polite and informative. Very fast and personable customer service! And best rate that I found in the area!"
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Paula Fretwell

August 8, 2023

5  out of  5 rating by Paula Fretwell
"Nicole rocked it!Thank you!"
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Laurie Mead

August 8, 2023

5  out of  5 rating by Laurie Mead
"Nicole was very professional and walked us through the process of changing insurance companies!! She followed through every step of the way and was easy to contact!! Thanks Nicole!!!"
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Benigno Escalera

August 8, 2023

5  out of  5 rating by Benigno Escalera
"Mackenzie she was great good customer service and very professional. She get for me what I need . Actually we do everything over the phone because I live three hours away from her office. Thank you Mackenzie."
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Dawn Jaglowski

August 4, 2023

5  out of  5 rating by Dawn Jaglowski
"Nicole was amazing. She took the time to understand our household needs and was able to complete our policy quickly and painlessly!"
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Lamont Edwards

August 3, 2023

5  out of  5 rating by Lamont Edwards
"Special THANKYOU! To Nicole Zeek. She took care of my ins. needs better than I could even imagine. I strongly recommend requesting her assistance. +A"
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Peggy Holman

August 3, 2023

5  out of  5 rating by Peggy Holman
"Nicole was quick, helpful and wonderful to work with for my auto and umbrella policies ☺️"